Effective Date: April 9, 2025
At Crunchy Jewels, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, crunchyjewels.com, in accordance with the General Data Protection Regulation (GDPR).
By accessing or using our services, you consent to the practices outlined in this policy. Please read this document carefully to understand how we collect, use, and protect your information.
1. Information We Collect
We collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, etc.
- Payment Information: Credit card details or other payment information (processed through secure payment providers).
- Technical Information: IP address, browser type, device information, and cookies.
- User Activity Information: Interaction with our site (e.g., pages visited, time spent, products viewed, etc.).
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill orders, including shipping and delivery.
- To communicate with you about your orders, inquiries, and requests.
- To send promotional emails, newsletters, or marketing communications (only with your consent).
- To improve the functionality and user experience of our website.
- To comply with legal obligations and resolve disputes.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: When you provide us with your personal information for specific purposes (e.g., subscribing to our newsletter or signing up for promotions).
- Contractual Necessity: When processing is necessary to fulfill an agreement you have with us, such as processing your orders.
- Legal Obligation: When processing is necessary to comply with a legal obligation, such as tax or accounting requirements.
- Legitimate Interests: For purposes such as improving our services and marketing our products, provided that your rights and freedoms are not overridden.
4. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your personal data with trusted third parties for the following reasons:
- Service Providers: We may share your information with payment processors, shipping companies, and marketing platforms to fulfill orders and improve our services.
- Legal Requirements: If required by law, we may disclose your personal data to comply with legal processes, such as court orders or government requests.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you.
- Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
- Right to Restriction of Processing: You can request the restriction of the processing of your personal data.
- Right to Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used format.
- Right to Object: You can object to our processing of your personal data, including for direct marketing purposes.
- Right to Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the time frame required by law.
7. Security of Your Data
We take reasonable measures to ensure the security of your personal data, including the use of encryption and other security technologies to protect your information from unauthorized access or disclosure. However, no method of data transmission or storage can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your personal data.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze trends, and track your activity. You can control cookies through your browser settings.
For more information on our use of cookies, please refer to our Cookie Policy.
9. International Transfers of Data
As we operate on a global scale, your personal data may be transferred to and stored in countries outside your own. If we transfer data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, in accordance with the GDPR.
10. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make any significant changes, we will notify you by updating the “Effective Date” at the top of this page or through other means. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
Email: [email protected]
Website: crunchyjewels.com
Thank you for trusting Crunchy Jewels with your personal information. We are committed to protecting your privacy and ensuring a secure and enjoyable experience on our site.